Director of Sales
Company: Frank Residences
Location: San Francisco
Posted on: October 24, 2024
Job Description:
Career Opportunities with San Francisco Campus for Jewish
LivingCurrent Job Opportunities are posted here as they become
available.About San Francisco Campus for Jewish LivingNestled in
San Francisco's Excelsior neighborhood on a nine-acre campus, the
San Francisco Campus for Jewish Living (SFCJL) is a center of
excellence in providing a continuum of care. This includes the
Frank Residences, offering assisted living and memory care
services; the Jewish Home and Rehabilitation Center, featuring
long-term skilled nursing, short-term rehabilitation, and an acute
psychiatric unit specialized in mental healthcare for older adults
over age 55; and the Jewish Home and Senior Living
Foundation.Grounded in the Jewish values of dignity, compassion,
and community, the San Francisco Campus for Jewish Living, fondly
referred to in the past as 'the Jewish Home,' was founded in 1871.
Today, 150 years later, it continues to build upon its legacy of
enriching the lives of older adults.Position OverviewReporting to
the Executive Director, the Sales Director oversees and implements
sales strategies to achieve annual sales goals for assisted living
and memory care at Frank Residences. The Sales Director generates
and manages leads to drive occupancy, contributing to the
community's overall success. This role requires a deep
understanding of the local culture, a positive attitude, a growth
mindset, and a strong commitment to our mission of enriching the
quality of life for older adults.Essential Functions:
- Leads and manages sales team, sales plan, and outreach
programs.
- Develops and implements strategies to attract and retain
residents, focusing on the unique needs of the San Francisco
market.
- Partners and closely collaborates with the Campus marketing
department to provide input on marketing strategies, including
branding, positioning, promotions, advertising, public relations,
and outreach events.
- Helps identify marketing trends to keep the community current
with market demands and remain competitive with other RCFEs.
Provides input on marketing materials as appropriate.
- Collaborates with the marketing team to develop and execute the
annual sales plan in line with the marketing plan and targeted
campaigns.
- Builds relationships with potential residents, families, and
community partners to promote our community's offerings.
- Creates and implements a strategic outreach plan to identify
and develop relationships with referral organizations, including
senior services agencies and providers, community-based
organizations, synagogues, hospitals, churches, real estate agents,
etc.
- Oversees the sales cycle, which includes the application and
admission process, and collaborates with the various internal
departments to ensure a smooth move-in process.
- Conducts tours, hosts events, and provides exceptional customer
service throughout sales.
- Oversees the use of CRM to ensure data accuracy and identify
trends that drive an effective sales process.
- Monitors and analyzes sales performance to drive sales efforts
and adjust strategies to achieve occupancy goals.
- Monitors activity performance against established metrics for
the sales team.
- Monitors and presents weekly, monthly, and quarterly data
regarding the key metrics related to performance and occupancy
against budget.
- Identifies and monitors the competitive landscape and market
trends to ensure the community stays in line with the market
demands and remains competitive.
- Oversees and manages the administrative operations and
personnel of the Sales Department. Interviews, hires, supervises,
trains, and provides performance management to Sales staff.
- Attends and participates in management meetings and other
meetings as required.
- Oversees the staging of the model apartments.
- Recognizes and reports concerns regarding residents' physical
and psychosocial status to a management team member.
- Demonstrates strong working knowledge of and ability to comply
with move-in policies, procedures, and Title 22 regulations.
- In conjunction with the Administrator, stays current on local,
state, and national regulations and policies regarding senior
housing (Department of Social Services).
- Represents our organization's values and mission in all
interactions.
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Keywords: Frank Residences, Fremont , Director of Sales, Sales , San Francisco, California
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