Data Analyst IV
Company: Cloud Analytics Technologies LLC
Location: San Jose
Posted on: October 25, 2024
Job Description:
Work Authorization: US Citizen, Green Card, H-1B, GC-EAD,
OPT-EAD, L2-EAD, TN VisaLocal Candidates Preferred. Non-local
candidates must be willing to pay for your own interview travel
expenses and relocation costs.Job DescriptionRole: Data Analyst
IVLocation: San Jose, CADuration: 10 monthsJob Description:The
Configuration Management Data Analyst (Architect) will 'lead' and
'deliver' a large-scale design (beyond the immediate borders of
ITSM and CMDB implementation) that addresses specific asset-related
use cases, inter-system and data-to-process mapping - and
evangelize the use of ITSM as a Single Source of Truth (SSOT), a
hub for in/outbound data flows.The Configuration Management Data
Analyst will work with cross-functional stakeholders (business,
application, process teams) to understand their needs, explore the
availability of the data within the various data sources, perform
analysis and appropriately map them to corresponding data
attributes within the ITSM Atrium CMDB. As part of the data
integration between the source systems and CMDB, facilitate the
data transformation, data cleanup before the data gets into golden
dataset in CMDB. Maintain precise documentation and accurate usage
of the CMDB data. Assist in defining and registering of
configuration items (CIs); the appropriate level of attributes, and
relationships required to support IT Service Management (ITSM)
processes and the governance of data in the CMDB. This role will
also partner with Information Security to make sure that additional
vulnerabilities aren't introduced due to the various integrations
into the CMDB.More specific responsibilities include, but are not
limited to:
- Enact system audit practices and conduct audits to ensure data
integrity.
- Reconcile the CMDB data when exceptions are noted between CMDB,
discovery information, and other authoritative data
repositories.
- Partner with CMDB normalization and reconciliation rules
implementation.
- Support the integration of various data sources such as ADDM,
SCCM, Casper, AD, bulk data, etc., into the Atrium CMDB from the
data perspective.
- Support design, development, and implementation of automated
processes for gathering, populating, and maintaining CMDB
data.
- Ability to develop SQL queries and reports for management on
KPIs to improve the process effectiveness, efficiency, and data
accuracy.
- Supports the Configuration Management processes using BMC
Atrium CMDB and other tools like ADDM.REQUIRED SKILLS:---
Experience in hardware and software asset and configuration
management as well as knowledge of IT service management
processes.--- Experience with Hardware/Software Asset and
Configuration data and attributes.--- Five years of experience with
BMC Atrium, BMC AR System, and BMC Remedy ITSM 7.x and 8.x.---
Familiarity with various BMC Atrium CMDB CI classes and
relationships.--- Two years of experience with AI (Atrium
Integrator) and other ETL tools.--- Experience mapping the data
source attributes to various Atrium CMDB configuration item classes
and establishing relationships.--- Experience with Normalization
Reconciliation of multiple sources of data feeding into CMDB.---
Familiar with any of the following: discovery products including
Microsoft SCCM, BMC ADDM; reconciliation in the BMC CMDB
environment; integration of discovery solutions with a CMDB.---
Knowledge of Excel, SQL, query-writing, reporting tools.---
Candidates must have excellent organizational, communication, and
problem-solving skills. Candidates should have proven understanding
of IT business needs and knowledge of IT industry standard best
practices.Possibility of extension/conversion. Candidate must sit
in San Jose but candidates willing to relocate at their own expense
may be considered. Phone interview.Equal Opportunity EmployerCloud
Big Data Technologies is an equal opportunity employer inclusive of
female, minority, disability and veterans, (M/F/D/V). Hiring,
promotion, transfer, compensation, benefits, discipline,
termination and all other employment decisions are made without
regard to race, color, religion, sex, sexual orientation, gender
identity, age, disability, national origin, citizenship/immigration
status, veteran status or any other protected status. Cloud Big
Data Technologies will not make any posting or employment decision
that does not comply with applicable laws relating to labor and
employment, equal opportunity, employment eligibility requirements
or related matters. Nor will Cloud Big Data Technologies require in
a posting or otherwise U.S. citizenship or lawful permanent
residency in the U.S. as a condition of employment except as
necessary to comply with law, regulation, executive order, or
federal, state, or local government contract.
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Keywords: Cloud Analytics Technologies LLC, Fremont , Data Analyst IV, Professions , San Jose, California
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