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APEX APPLICATION ANALYST, COMMUNITY AFFILIATE AMBULATORY - FLEX

Company: University of California - San Francisco Campus an
Location: San Francisco
Posted on: October 19, 2024

Job Description:

APeX Application Analyst, Community Affiliate Ambulatory - FlexClinical Systems - Clinical Applications
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
Full Time80483BRJob SummaryThe APeX Inpatient Ambulatory team falls under the Clinical Systems department, which is responsible for the build and maintenance of the UCSF electronic health record (Epic) as well as the Benioff Children's Hospital Oakland's EHR. The APeX Ambulatory Analyst position will report directly to the APeX Ambulatory Team Lead and up through the APeX Ambulatory Manager.The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.The salary range for this position is $97,948 - $180,027 (Annual Rate).Department DescriptionClinical Systems is responsible for all aspects of the UCSF electronic health record software, Epic, also known as APeX (Advancing Patient-Centered Excellence) for UCSF hospitals, practices, affiliates and community partners. The APeX Ambulatory Analyst will work in collaboration with other APeX application teams, clinical/business operations and guides to enhance and maintain the Epic electronic health record. The analyst provides excellent customer service to end users, tracks issues and follows-up as appropriate. Analysts will work in multiple locations including UCSF Medical Center locations, Benioff Children's Hospitals-Oakland and San Francisco, UCSF campus, and community connect partners. The APeX Ambulatory Analyst must achieve EpiCare Ambulatory certification (within 6 months of hire).Our Team Core Values include:

  • Judgment: Makes wise decisions, identifies root causes, thinks strategically, and prioritizes what to do now and what can be improved later.
  • Communication: Listens well, is concise and articulate in speech and writing, treats people with respect independent of their status, and maintains calm poise in stressful situations.
  • Impact: Accomplishes amazing amounts of important work, colleagues can rely upon you, focuses on results, exhibits bias-to-action, and avoids analysis-paralysis.
  • Innovation: Finds practical solutions to hard problems, suggests better approaches and new ideas that prove useful, and stays nimble by minimizing complexity and finding time to simplify.
  • Collaboration: Understands that work cannot be accomplished solely as an individual contributor; works through others to develop holistic solutions that meet our customer needs and the goals of the organization.Required Qualifications
    • Bachelor's degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training.
    • Three years relevant work experience.
    • Broad and/or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
    • Strong problem-resolution skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.
    • Strong interpersonal skills, with the ability to effectively train, support, and work collaboratively with users of clinical information systems at all professional and technical levels.
    • Detail oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.
    • Strong written and verbal communications skills, with the ability to convey technical information and instructions to all levels of clinical applications users in a specific, clear, and concise manner.
    • Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses.
    • Ability to work with senior staff and managers, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance.Preferred QualificationsLicense/Certification
      • Clinical License of RN, MA or other Tech license/certification.
      • Epic Ambulatory certification completed within 6 months of start date.About UCSFAt UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team. Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.Pride ValuesUCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu. Join us to find a rewarding career contributing to improving healthcare worldwide.Equal Employment OpportunityThe University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.OrganizationHealthJob Code and Payroll Title008794 CLIN APPLICATIONS PROFL 3Job CategoryClinical Systems / IT ProfessionalsBargaining Unit99 - Policy-Covered (No Bargaining Unit)Employee ClassCareerPercentage100%LocationHybrid, Mission Center Building (SF), San Francisco, CAShiftDaysShift Length8 HoursAdditional Shift DetailsM-F, 8-4:30 or as defined in remote work agreement
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Keywords: University of California - San Francisco Campus an, Fremont , APEX APPLICATION ANALYST, COMMUNITY AFFILIATE AMBULATORY - FLEX, Professions , San Francisco, California

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