Lead Community Organizer - CEOP
Company: Thclinic
Location: San Francisco
Posted on: November 6, 2024
Job Description:
456 Ellis Office 456 Ellis St. San Francisco, CA 94102, USA
- Assist the Code Enforcement Outreach program (CEOP) / La Voz
Manager with the daily operations of the CEOP/ La Voz program and
perform Community Organizer duties as required.
- This position helps to support and train staff and volunteers
of the CEOP /La Voz program that steward the daily community
walk-in hours.
- Support in training all CEOP / La Voz program Community
Organizer(s), Volunteer Resident Leaders, and Volunteer Peer
Counselors.
- Coordinate the day-to-day schedules of the Volunteer Peer
Counselors who staff the community walk-in hours at the CEOP / La
Voz office and oversee the corresponding client caseload and
follow-up.
- Support the CEOP/ La voz manager in organizing and facilitating
special CEOP / La Voz events, Community meetings, training, tenant
rights workshops, landlord workshops.
- Create and distribute multi-lingual forms, flyers, and
informational documents needed for CEOP/ La Voz.
- Update CEOP / La Voz program and training curriculum, as needed
and instructed by the CEOP / La Voz Program Manager.
- Maintain all CEOP / La Voz social media accounts, under the
guidance of the CEOP /La Voz Program Manager.
- Develop and foster relationships with CBOs and other
neighborhood groups, under the guidance of the CEOP/ La Voz Program
Manager.
- Respond to client complaints about housing and/or habitability
received by phone, on walk-in basis, and through on-site
inspections.
- Advocate for clients on tenant/landlord disputes and
habitability concerns. This includes, but is not limited to,
writing letters to landlords, building managers, and/or hotel
operators requesting repairs for code violations, and monitoring
cases until abatement.
- Educate and assist clients in filing S.F. Rent Board Petitions
and act as a non-attorney representative at mediations and/or
arbitration hearings as needed under the guidance of CEOP/La Voz
Program Manager.
- Collaborate and refer cases to Department of Building
Inspection, Department of Public Health, and San Francisco
Apartment Association, as needed.
- Maintain knowledge San Francisco Housing and Health Codes in
order to effectively advocate on behalf of clients.
- Lead other community-based organizations (CBOs) in housing and
habitability campaigns and community coalitions.
- Provide referrals to clients and connect them to relevant
services offered by CBOs and government agencies.
- Maintain appropriate documentation to demonstrate that all
contractual requirements are met.
- Participate in timely and accurate filing of progress reports
required by the funder(s).
- Respond to all phone messages, client requests, volunteer
requests, staff requests, and emails as appropriate and in a timely
manner.
- Attend all meetings as scheduled and participate as
requested.
- Assist/ support Program manager in facilitating monthly
resident / tenant leadership meeting when requested by the Program
Manager.
- Organize the outreach materials and resources needed for the
program.This job description reflects management's assignment of
essential functions. It does not prescribe or restrict the tasks
that may be assigned.ESSENTIAL QUALIFICATIONS
- Must have a minimum of 1 year of experience in a related
field.
- Must have experience doing project management or tenant rights
work.
- Must have experience working with volunteers or resident
leaders.
- Must have experience working with and on behalf of low-income
people.
- Must have experience in leadership development.
- Must be a self-starter and have the ability to take
initiative.
- Must be committed to social change through developing
leadership in tenants and in low-income residential
communities.
- Must have a thorough working knowledge of Microsoft Office
Suite.
- Must have an ability to complete paperwork accurately and write
business correspondence.
- Must have demonstrated problem-solving skills.
- Must have an ability to read, understand, and apply language
from manuals, policies, technical procedures, and
instructions.
- Must have demonstrated customer service skills.
- Must read, communicate orally, and write in English and
Spanish.
- Must be able to handle multiple tasks simultaneously in a
fast-paced environment with excellent attention to detail.
- Must pass all post-contingency offer background checks,
reference checks, and TB screening clearances.
- Experience working with diverse, homeless, or formerly homeless
population preferred.
- Experience working in non-profit or public sector
preferred.REQUIRED BEHAVIORAL SKILLS & ABILITIES
- Demonstrates professional behavior that is consistent with
THC's Mission, Core Values, and Customer Service Philosophy.
- Adapts well to change, and remains professional, respectful,
and composed at all times.
- Must be honest, dependable, and accountable.
- Establishes and maintains effective and appropriate
relationships and boundaries, and communicates with clients,
co-workers, supervisors, and external parties in a manner that
fosters respect and trust.
- Exercises good judgment in using and/or keeping information
regarding clients and co-workers, and adheres to THC's
confidentiality policy.
- Works well independently, collaboratively, and as a team
member.
- Follows instructions completely and asks for help and/or
guidance from supervisors when needed.
- Has good time management skills and is punctual to work, THC
meetings, and events.
- Refrains from actions that may result in conflict or may be
determined as aggressive, threatening, or violent.
- Takes pride in work and performs all assigned duties
diligently, efficiently, and effectively.
#J-18808-Ljbffr
Keywords: Thclinic, Fremont , Lead Community Organizer - CEOP, Other , San Francisco, California
Didn't find what you're looking for? Search again!
Loading more jobs...