Sr. Manager, IT Vendor & Strategy Operations

Company: Stanford Health Care
Location: Palo Alto
Posted on: April 17, 2025

Job Description:

1.0 FTE Full time Day - 08 Hour R2547338 Hybrid 108480013 TDS Business office Business & Administration PALO ALTO, 1830 Embarcadero, CaliforniaIf you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.This is a Stanford Health Care job.A Brief OverviewReporting to the Executive Director, ITS Business Operations, the Senior Manager, Procurement and Business Operations provides direct oversight to core procurement, payment, and business functions supporting the SHC TDS department of over 850 FTEs. This position has a business focus rather than a purely technological focus and is responsible for the major functions of sourcing, procurement, and payment within TDS. The Senior Manager, TDS Procurement and Business Operations manages a team of managers, vendor specialists, and other personnel within TDS to organize and coordinate these efforts. He or she will work closely to align these TDS functions with core support units at SHC (including finance, accounting, HR, supply chain, contract administration, etc.) to represent TDS and to create seamless interaction for specialty services involving information technology. This position provides oversight and daily operational supervision to sourcing, procurement, invoicing, and customer service programs within TDS.LocationsStanford Health CareWhat you will do

• Recruit, develop, and retain a high performing team to support essential functions of the role
• Create processes, practices, and procedures to provide purchasing for TDS
• Develop and support a methodical approach to identifying and realizing cost saving opportunities
• Assist with sourcing strategy development and execution - gather stakeholder and subject-matter insights/business requirements to ensure sourcing solutions meet business needs, identify process re-engineering opportunities to increase efficiencies
• Benchmark SHC TDS contracts and pricing to market
• Establish strategic alignment by linking TDS strategy with SHC's business imperatives and a planning process that communicates effectively about costs, impacts, and progress
• Identify programs to measure benefits, particularly productivity-related, to ensure value is being added consistent with the enterprise productivity goals.
• Develop and build strong relationships with key TDS stakeholders and be recognized as a valued partner and influence business decisions
• Continually improve vendor performance through effective contracts and vendor performance management methodologies
• Leads the planning and launch of RFIs and RFPs and negotiates contractsEducation Qualifications
  • Bachelor's Degree in a work-related discipline/field from an accredited college or university Required
  • Master's Degree in Business Administration/Management preferred
  • Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.Experience Qualifications
    • Eight (8) years of progressively responsible and directly related work experience, including three (3) years of supervisory responsibility RequiredRequired Knowledge, Skills and Abilities
      • Unique combination of operational expertise, business process management principles, planning, and analysis to drive operational effectiveness
      • Advanced negotiation experience developing financial decision-support models and negotiation support analyses.
      • Strong consulting, problem-solving, and conceptual skills, and interpersonal skills
      • Ability to identify, quantify, and drive change to realize cost savings opportunities
      • Ability to lead effectively and utilize social influence to achieve organizational objectives
      • Ability to communicate effectively with all levels of the organization and external vendors
      • Ability to negotiate, plan and organize, analyze and resolve problems
      • Ability to succeed in demanding situations, balance between technical and business interests, accomplish results through third parties, remain focused on given objectives, balance speed, quality and costs, thrive under pressure, and carry out responsibilities in a fast-paced work environment
      • Ability to communicate complex concepts in simple form to cross-functional departments or teams
      • Ability to mediate and resolve complex problems and issues
      • Ability to provide leadership and influence others
      • Ability to strategize, plan and implement change
      • Knowledge and depth and/or breadth of expertise in informational technology disciplines e.g., network operations, databases, software application and interfaces, computer operations, production control, quality assurance and systems management.
      • Knowledge of new technologies (in specific field) and maintain and stay abreast of updates and changes
      • Demonstrated knowledge of procurement policies, processes, and tools
      • Must be a self-starter and can operate independently with minimal supervision
      • Expert proficiency with Excel, Word, and Power point presentations
      • Experience leading and developing vendor management resources
      • Strong analytical, executive level communication and interpersonal skillsLicenses and Certifications
        • CPSM - Certified Professional in Supply Management preferred Upon Hire
        • CPM - Certified Purchasing Manager (Certification By The Institute For Supply Management) preferred Upon HireThese principles apply to ALL employees:SHC Commitment to Providing an Exceptional Patient & Family ExperienceStanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.You will do this by executing against our three experience pillars, from the patient and family's perspective:
          • Know Me: Anticipate my needs and status to deliver effective care
          • Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
          • Coordinate for Me: Own the complexity of my care through coordinationEqual Opportunity EmployerStanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.Base Pay Scale: Generally starting at $72.55 - $96.15 per hour. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.
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Keywords: Stanford Health Care, Fremont , Sr. Manager, IT Vendor & Strategy Operations, Executive , Palo Alto, California