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AQUATICS PROGRAM DIRECTOR

Company: Great Wolf Lodge
Location: Manteca
Posted on: November 2, 2024

Job Description:

The Aquatics Program Director oversees all aspects of aquatics services and programming, including operations, budgeting, staffing, and customer satisfaction. This senior-level position requires managing profitability within the aquatics function while ensuring high standards of guest and employee satisfaction.

  • Develop comprehensive plans to support organizational objectives and allocate resources effectively
  • Manage budgetary aspects of aquatic operations and approve departmental purchases
  • Collaborate with cross-functional teams to coordinate resort activities
  • Monitor and respond to guest comments and address operational resolutions proactively
  • Recruit, train, and evaluate team members while implementing staff training and development programs
  • Serve on resort Executive Committee to represent the interests of the waterpark and safety programs
  • Oversee Risk Management and Safety programs Qualifications & Skills
    • Minimum of 3 years experience managing large aquatics department with various waterpark attractions
    • Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) license
    • Experience in First Aid, CPR, and AED
    • Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed Desired Qualifications & Traits
      • College Degree
      • Emergency Medical Technician or other medical background
      • Strong conflict resolution skills and commitment to comprehensive analysis and planning Physical Requirements
        • Swim 50 yards in 4 ft. of water and retrieve a 10 lb brick from the bottom of pool
        • Sit or stand for extended periods of time
        • Extended exposure to hot and humid environments
        • Climb multiple flights of stairs

Keywords: Great Wolf Lodge, Fremont , AQUATICS PROGRAM DIRECTOR, Executive , Manteca, California

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