Software Engineering Manager - Device Services Engineering
Company: Apple Inc.
Location: Santa Clara
Posted on: October 17, 2024
Job Description:
Software Engineering Manager - Device Services EngineeringApple
is seeking a quality focused Software Engineering Manager to lead
the Device Services Engineering team within Software Delivery. The
Device Services team hosts, manages and maintains a large scale of
live Apple devices to support E2E testing within Software
Engineering as well as other strategic partners within Apple as a
whole. The Device Services Engineering team is responsible for
large scale tooling, automation, web applications and data
analytics to support operational efficiencies and data driven
decision making within the group.DescriptionThe Device Services
Engineering team provides tools, data and automation solutions to
support our large fleet (15k+) of live devices used across the
HW/SW development lifecycles. The automation this team delivers and
supports along with the business insights this team will provide to
our peers, partners and management are vital in supporting
engineering efficiency and will be a key component of our growth
strategy. In this role some of your responsibilities will
include:
- Supervise and maintain thousands of iOS/macOS devices and
peripherals across multiple sites
- Supervise and mentor automation engineers; responsible for
their management, evaluation, and career development
- Establish sound processes and ensure all security,
availability, confidentiality, and privacy protocols are
followed
- Responsible for software configuration management where
required tooling is consistently and optimally deployed across the
fleet of machines
- Solving problems and resolving issues in live production
environments and implementing strategies to eliminate them
- Emphasize observability in our systems and the data we collect
in order to support data driven decision making as well as to
provide fundamental business insights to management
- Define technological and platform strategies to ensure
streamlined execution
- Build strong cross functional relationships with our peers,
partners and customers
- Be an advocate for automation trusting it plays a meaningful
role in software development and sustenanceMinimum
Qualifications
- BS degree in technical field, such as Computer Science or
Engineering or equivalent work experience
- Track record of building and managing high-performance software
engineering teams and mentoring their continued growth
- Establish processes to ensure all security, availability,
confidentiality, and privacy protocols are followed
- Excellent communication skills and ability to collaborate
effectively across multiple business, partners and customers
- Hands on experience in automation and monitoring solutions
- Strong background in data analytics and belief in data-driven
solutions
- Excellent problem solving, critical thinking, and interpersonal
skills - lead by example to empower and challenge the team to
deliver their best workPreferred Qualifications
- Experience working with RESTful services
- Core understanding of LAN network infrastructure
- Experience with common data center infrastructure (HVAC, power
distribution, copper and fiber cabling, rack types and capacities
etc---)
- Experience with macOS and iOS is a plus
- Understanding of standard networking protocols and components
such as: HTTP, DNS, TCP/IP, Subnetting
- Highly experienced with scripting; Bash and Python
preferred
- Knowledge of Puppet, Ansible or other configuration management
tools
- Familiarity with Git or other source control systemsApple is an
equal opportunity employer that is committed to inclusion and
diversity. We take affirmative action to ensure equal opportunity
for all applicants without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, disability,
Veteran status, or other legally protected characteristics. Learn
more about your EEO rights as an applicant.
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Keywords: Apple Inc., Fremont , Software Engineering Manager - Device Services Engineering, Executive , Santa Clara, California
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