COMMUNITY MANAGER - EL DORADO HILLS
Company: Regus Management Group, LLC
Location: El Dorado Hills
Posted on: October 11, 2024
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Job Description:
Community Manager 1264 Hawks Flight Ct
Suite 200
95762 El Dorado Hills
California, United States of America The world of work is
changing...short commutes, flexibility, and convenience are the
minimum standards employees want when it comes to how they want to
work! At IWG, we are leading the way. We've built the world's
largest workspace network so that our customers can work from
wherever, and however, they want... in over 120 countries across
the globe! Join us and help us bring more freedom to people and
businesses, while expanding our network. You'll be able to enjoy a
great work life balance and competitive benefits, while growing
your career path along the way. The opportunity As a Community
Manager, you'll be responsible for the smooth running of your
center. You'll motivate your team to create a great working
environment to ensure customer satisfaction and retention. A
typical day at IWG You start the day with a quick review of the
daily report, to plan the day and make sure everyone's prepared.
With one eye always on reception, you see members turning up and
the first meeting rooms guests arriving. You welcome them and take
them to their meeting room, show them the facilities and help them
set up their Wi-Fi connections and screen sharing app for their
presentation. Later you have a meeting to learn more about a new
member and get to understand his business needs. You think about
the other businesses in the center and how you might be able to
introduce him to a couple that may be of interest at the networking
event later in the week. It's time for a quick coffee break, relax
and enjoy a few minutes to yourself. A large company is taking a
whole floor of the center and is moving in next week. You run
through the move in detail with your Community Associate, ensuring
the welcome kit is prepared, and all badges and keys are ready for
handing over. Shortly before your lunch break, a couple walk in
enquiring about coworking membership. Your colleague from sales is
on their lunch break so you offer them a coffee and give them a
tour of the center, explaining all the benefits of IWG membership.
You are then off to lunch. Later in the afternoon you review
billing to ensure all customers are current and walk the space to
ensure everything is show ready for a tour in the morning. You
notice a few light bulbs out in the cafe and put a ticket in the
service portal for replacement. You take a few pictures of your
show offices and post sales ads for your vacant office. You've
earned yourself another quick coffee break, relax and enjoy a few
minutes to yourself. Before heading out you review paid time off
requests for next month to ensure you have appropriate coverage and
prepare for a 1:1 coaching conversation with one of your team
members the next day. You do a final walk around the building,
speaking with members, asking how their day went as they start to
wind down and head for home. About you We're looking for someone
who has the experience and aptitude to manage a smooth-running
operation. You'll need to be an accomplished multitasker, able to
pre-empt issues before they become problems, and keep a team
motivated and focused on service excellence. You also need to
be:
What we offer On top of a competitive total compensation package,
you'll enjoy:
Documents
Keywords: Regus Management Group, LLC, Fremont , COMMUNITY MANAGER - EL DORADO HILLS, Executive , El Dorado Hills, California
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