Subscriptions Experience Associate Manager United States, San Mateo, CA
Company: Tbwa Chiat/Day Inc
Location: San Mateo
Posted on: October 11, 2024
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Job Description:
Subscriptions Experience Associate ManagerUnited States, San
Mateo, CAWhy PlayStation?PlayStation isn't just the Best Place to
Play - it's also the Best Place to Work. We're recognized as a
global leader in entertainment, producing The PlayStation family of
products and services including PlayStation5, PlayStation4,
PlayStationVR, PlayStationPlus, acclaimed PlayStation software
titles from PlayStation Studios, and more.PlayStation strives to
create an inclusive environment that empowers employees and
embraces diversity. We welcome and encourage everyone who has a
passion for innovation, technology, and play to explore our open
positions and join our global team.Role Overview:Our team operates
within the wider 'Services Commercial' group dedicated to driving
growth of PlayStation's subscription services. This group strives
to maximize new subscriber acquisition, retention, and provide
compelling reasons for users to return to the service year after
year. PlayStation Plus is critical to PlayStation's vision and
strategy and has seen dynamic growth since launching a multi-tiered
proposition in 2022.This role specifically sits within the
'Engagement & Experience' team accountable for bringing together a
variety of stakeholders (Marketing, Communications, PR,
Merchandising, Product, Engineering) and driving a cohesive
approach to the customer experience. We aim to ensure that every
PlayStation subscriber maximizes their membership, enjoys a fun
experience, accesses benefits easily, and develops loyalty to
maintain their subscription.We need someone with ambition, ideas, a
can-do attitude, and the ability to see things through the
customer's eyes. You will join a sub-team focused on developing
user experience and optimizing customer journeys. Our mission is to
craft dynamic and relevant customer experiences that nurture an
informed user base and clearly demonstrate the value of PlayStation
Plus.What you'll be doing:
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Keywords: Tbwa Chiat/Day Inc, Fremont , Subscriptions Experience Associate Manager United States, San Mateo, CA, Executive , San Mateo, California
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