Program Manager, Electronic Revenue Operations
Company: American Public Transit Association
Location: San Francisco
Posted on: October 8, 2024
|
|
Job Description:
Position SummaryThe District is seeking an enthusiastic team
player energized to deliver best-in-class service with excellent
interpersonal and communication skills. The Manager will be an
expert stakeholder who can balance competing priorities and
schedules of internal staff and toll and transit stakeholders;
foster goodwill among stakeholders within the agency and across the
region; and is a leader and experienced program and client manager
with a strong customer focus. This person will help set the vision,
implement plans, and budget to operate the program.This position
ensures technical systems perform per contractual requirements,
project manages to deliver new/enhanced system features, and
oversees daily operations. This position is also responsible for
identifying and resolving current operational, technical, policy,
and programmatic issues. Active monitoring of daily transaction
processing data for transit, tolls, traffic and passenger volumes,
revenue, and system budget and cost will be expected. The Manager
will collaborate with District staff responsible for system
maintenance, technical functionality, and customer service to
uncover and address system issues before they escalate. This
position will identify and lead the implementation of program and
policy improvements to the AET program and Clipper program.
#J-18808-Ljbffr
Keywords: American Public Transit Association, Fremont , Program Manager, Electronic Revenue Operations, Executive , San Francisco, California
Click
here to apply!
|