General Manager
Company: Korman Communities
Location: Santa Clara
Posted on: October 8, 2024
Job Description:
Our best-in-class hospitality brand is growing, and we are
seeking hard-working and passionate top talent to grow their
careers with us! If you are interested in being a pioneer with AVE
as we continue to expand our portfolio of flexible-stay residential
communities nationwide, apply today for an opportunity to join our
winning team!What is a General Manager at AVE? -General Managers
thrive in entrepreneurial environments. They take full ownership of
driving the sales effort and achieving financial results for the
property, as well as ensuring successful day-to-day operations.
General Managers are high-energy, service-oriented leaders who are
passionate about developing and rallying teams of A+ players to
deliver a superior living experience and cultivate a sense of
community for their residents.Our leadership culture is to lead by
example. Successful General Managers at AVE are committed to
coaching and motivating their teams and holding them accountable,
so their properties can operate at the highest level and their team
members achieve professional growth within our brand.If you are
seasoned leader who is hands-on, strategic, and approaches every
day with a hospitality-focused mindset, this could be the perfect
role for you!Responsibilities
- Utilize a hands-on approach to lead, coach, mentor, and
supervise the team
- Actively promote the AVE vision, mission, culture, and QUEST
values system amongst all team members
- Develop and execute sales and marketing plans to achieve
financial results
- Work closely with the Business Development team to grow
existing clients and forge new relationships to drive furnished
suite occupancy and revenue goals
- Work closely with the Leasing team to drive unfurnished
apartment occupancy and revenue goals
- Collaborate with leadership across all departments
(asset/finance/marketing/IT/operations) to operate at the highest
level and drive financial results
- Manage budget and expenses to deliver financial results
- Provide exceptional customer service to all residents, clients,
prospects, partners, etc. to drive brand service culture
- Lead team in delivering elevated resident lifestyle through
event programming, social media, and resident technology
- Hire, train, evaluate, and mentor team members in all property
roles (sales, resident services, housekeeping, maintenance, and
administration) to operate at the highest level and deliver
professional growth
- Inspire and motivate all team members to operate at the highest
level and empower them to take full ownership of their individual
roles
- Deliver urgent follow-up to resident inquiries to ensure
resident satisfaction
- Manage vendors and contractors to drive seamless
operations
- Walk make-readies and the property daily to ensure brand asset
presentation standards and sales success
- Manage apartment retention program to drive lease renewals
- Audit digital storefronts on a weekly basis to ensure
competitive edge (Marketing Websites, Google
MyBusiness/Yelp/Apartments.com, etc.)
- Report on property performance by preparing weekly leasing and
traffic reports, as well as monthly financial analysis
- Represent your property at relevant industry and local events
(Chamber of Commerce/Travel/Relocation/Real Estate) to drive brand
awareness
- Foster a positive, professional, and collaborative
team-oriented environmentRequirements
- 5-7+ years of direct leadership experience in mentoring,
coaching, training, and supervising a team
- Hospitality, travel, relocation, corporate housing, or
multifamily industry experience strongly preferred
- Proven success in driving sales, financial, and operational
results to meet and exceed goals
- Strong problem-solving skills and ability to think
strategically
- Ability to build and maintain strong relationships with team
members, residents, and clients -
- Yardi and Oscar systems knowledge preferred but not
requiredCompensation
- $125,000-$150,000/yearIndividual compensation decisions will
vary as the annual base compensation range provided is approximate
and determined by a variety of factors including but not limited to
experience, qualifications, education, and geographic location. AVE
also offers additional bonus potential paid out on a monthly and/or
quarterly basis (dependent upon the position), which is not
included in the base compensation range listed above. All
applicants who meet the general job requirements as outlined in the
description are encouraged to apply.The Perks
- Fun, positive, and collaborative work environment
- Robust training program and ongoing professional development
opportunities
- Comprehensive benefits package including: PTO, medical, vision,
dental, and 401k (permanent full-time roles only)
- Enjoy a special day to celebrate in your birthday month each
year with paid Birthday Time Off (permanent part-time and full-time
roles only)
- Opportunities to give back including: participation in AVE's
regular drives and fundraisers in addition to paid Volunteer Time
Off each year to volunteer with your non-profit organization of
choice (permanent part-time and full-time roles only)
- Complimentary furnished apartment stays at any AVE location
nationwide for personal travel (permanent part-time and full-time
roles only)
- A career home! Tons of potential for long-term career
advancement within a rapidly expanding organizationAbout AVEAVE is
a brand of Korman Communities, a fifth-generation,
family-owned-and-operated real estate company on a mission to
create raving residents! Our first-class residential communities
offer flexible living solutions - fully furnished apartments for
month-to-month stays and contemporary unfurnished apartments for
longer lease terms.Our communities are designed to deliver
unparalleled carefree living. We have professional, friendly teams
on site to provide exceptional service, complimentary, on-demand,
business and resort amenities for convenience, and fun resident
events to create a sense of community.While we own and operate a
growing portfolio of best-in-class residential communities
nationwide, our most important asset has always been our
passionate, dedicated team members. We have a lot of longevity
within our team because we commit to team members who embrace our
values and promote our reputation for excellence. Many decades ago,
we committed ourselves to a value system called QUEST which stands
for Quality, Uniqueness, Excellence, Service, and Teamwork. The "S"
representing "service," has been the driving force behind
everything we do: service to our team members, service to our
residents, service to our clients, and service to our
communities.
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Keywords: Korman Communities, Fremont , General Manager, Executive , Santa Clara, California
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