Case Manager III (Rapid Rehousing)
Company: Bayview Hunters Point Foundation
Location: San Francisco
Posted on: October 6, 2024
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Job Description:
Description:What We Do: Bayview Hunters Point Foundation has
been at the heart of social justice for over 50 years, providing
support services for predominantly low-income people of color in
the Bayview and throughout San Francisco. Our mission is to build a
community that is empowered, clean, safe, and healthy. We are
focused on multidisciplinary, community-informed support for our
clients, addressing the root causes of unemployment and
homelessness, and advocating for the basic human rights of food,
health, economic and housing security. Today, BVHPF's nearly 200
employees serve over 5,000 disadvantaged clients each year. Our
programs include: Mental health counseling for youth and adults
School-based mental health services Substance abuse counseling and
methadone treatment Family transitional and supportive housing
Rapid rehousing and flex pool housing programs Case management
services at several homeless and housing programs Bayview SAFE
Navigation Center These programs are funded through nearly 20
contracts with the City & County of San Francisco, and are
monitored and regulated by several authorities, including CCSF and
the State and Federal government.? ? Position Overview: As a Senior
Level Case Manager at a temporary homeless shelter, housing and
(ECM) Enhanced Case Management, your role will involve a more
specialized higher level of experience in comprehensive support
services to individuals and families experiencing homelessness. The
Case Manager III / Senior Case Manager is responsible for
overseeing and coordinating comprehensive case management services.
This role involves managing complex cases, supervising a team of
case managers, ensuring compliance with policies and regulations,
and promoting best practices to enhance client outcomes. Duties and
Responsibilities: Case Management: Manage a caseload of complex
cases, providing direct support and intervention. Conduct thorough
assessments of clients' needs, strengths, and challenges. Develop,
implement, and monitor individualized care plans in collaboration
with clients, families, and other service providers. Facilitate
access to necessary services, including healthcare, housing,
education, employment, and social support. Supervision and
Leadership:Supervise, mentor, and support a team of case managers,
providing guidance and professional development opportunities.
Conduct regular team meetings to review cases, share updates, and
discuss best practices. Evaluate team performance, providing
constructive feedback and addressing performance issues as needed.
Foster a positive and collaborative team environment. Compliance
and Quality Assurance: Ensure all case management activities comply
with organizational policies, legal requirements, and ethical
standards. Maintain accurate and up-to-date client records,
documentation, and reporting. Monitor and evaluate the
effectiveness of case management services, implementing
improvements as needed. Participate in audits, reviews, and
evaluations conducted by regulatory bodies or internal quality
assurance teams. Collaboration and Advocacy: Collaborate with
community organizations, healthcare providers, and other
stakeholders to coordinate services and resources for clients.
Advocate for clients' rights and needs within the organization and
the broader community. Represent the organization at meetings,
conferences, and other events as required. Training and
Development: Develop and deliver training programs for new and
existing case managers to ensure they are equipped with the
necessary skills and knowledge. Stay current with industry trends,
best practices, and regulatory changes, sharing relevant
information with the team. Program Development: Contribute to the
development and implementation of case management programs and
initiatives. Identify opportunities for program improvement and
innovation, presenting recommendations to senior management.
Minimum Requirements and Experience: Experience: While prior
experience in a case management role is not always required for an
entry-level position, any experience working with vulnerable
populations, volunteering at homeless shelters or community
organizations, or participating in internships or practicums in
social services can be advantageous. Demonstrating commitment to
social justice and desire to support those experiencing
homelessness is valuable. Knowledge: Basic knowledge and
understanding of homelessness issues, social services, and
community resources in San Francisco are beneficial. Familiarity
with trauma-informed care, cultural competency, and client-centered
approaches is valuable. Knowledge of relevant laws, regulations,
and policies related to homelessness and social services is
advantageous. Skills: Excellent interpersonal and communication
skills to establish rapport, actively listen, and effectively
communicate with clients, colleagues, and external stakeholders.
Basic organizational and time management skills to handle
caseloads, maintain documentation, and meet deadlines. Empathy and
compassion to provide support and assistance to individuals
experiencing homelessness. Problem-solving skills to identify
client needs, navigate resources, and address barriers. Cultural
sensitivity and the ability to work with individuals from diverse
backgrounds. Education: Masters degree in related field, or 6 years
minimum experience in direct case management. Preferred
Qualifications: Certification: Relevant certification in case
management (e.g., CCM, ACM) is preferred. Strong leadership and
team management skills. Excellent communication and interpersonal
abilities. Proficiency in case management software and Microsoft
Office Suite. Ability to handle complex cases and make sound
decisions. Knowledge of community resources and services. Can
demonstrate a commitment to professional development and enhance
candidacy. Equivalent work experience acceptable in lieu of degree
with a minimum of three (3) year direct experience in case
management or related field. Familiarity with the philosophy and
approach of Harm Reduction, Motivational Interviewing, and Housing
First Approach to care for homeless population. Electronic data
collection, input, and information maintenance. Excellent
communication and interpersonal skills; proven ability to
collaborate with other agencies. Understanding of the issues faced
by disenfranchised populations. Availability to work occasional
evenings and weekends. Clinical supervision toward licensure is
available for those on a BBS licensure track if selected. Must be
computer literate Must have excellent verbal communication skills
Be committed to the mission of Bayview Hunters Point Foundation and
possess a good working knowledge of and sensitivity to individuals
with substance abuse and/or mental health issues such as PTSD,
psychosis, borderline behaviors, bipolar, etc. Clinical supervision
toward licensure is available for those on a BBS licensure track if
selected. Designing, planning, and implementing program services,
with an emphasis on building accountability for program
participants as they strive to move forward in their lives. Ensure
the health and safety of program participants' and thorough
management of the physical plant; this includes safety, hygiene,
appearance, and overall aesthetic of the facility. Prepared to
respond to emergencies with clear thinking and swift action. Be
committed to the mission of Bayview Hunters Point Foundation and
possess a good working knowledge of and sensitivity to individuals
with substance abuse and/or mental health issues such as PTSD,
psychosis, borderline behaviors, bipolar, etc. Certified Case
Manager (CCM), Certified Alcohol and Drug Counselor (CADC), or
Mental Health First Aid. Physical & Additional Requirements:
Regular and reliable job attendance. Effective verbal and written
communication skills. Proficiency in computer skills, including
knowledge of Microsoft Office, Avatar, internet browsers, etc.
Exhibit respect and understanding of others to maintain
professional relationships. Independent judgement in evaluation
options to make sound decisions. Ability to work effectively in an
open office environment surrounded by moderate noise and
distractions. Frequently required to sit; occasionally walk and
stand; travel from the building to other sites. Specific vision
abilities required by this job include close vision, distance
vision, depth perception, and the ability to adjust focus. The
employee must be able to meet deadlines with time constraints. May
be asked to occasionally work irregular or extended hours while
performing job duties. Valid California's Driver's License (if
duties require). Able to meet required state, federal, local and
BVHP standards. Live Scan fingerprinting and TB clearance as well
as any other medical vaccinations may be required. At least two
COVID-19 vaccinations (preferred). As part of our commitment to
maintaining a secure environment, all candidates selected for this
position will be subject to a comprehensive background check
clearance. This clearance is a standard part of our employment
process and is conducted in accordance with applicable laws and
regulations. What We Offer: Insurance: Coverage for medical,
dental, life and vision, with varying levels of plans to choose
from. 403(b) Retirement Plan Paid Time Off (PTO): Including
vacation days and sick leave Holidays: 17 Employer-paid holidays
Flexible Work Arrangements: Hybrid schedules available for certain
positions Employee Assistance Programs (EAPs): Offering counseling,
support services, and resources for personal or work-related
issues. Professional Development: Opportunities for training,
workshops, or skills development programs. Paid Parental Leave:
Time off for new parents, including maternity, paternity, and
adoption leave. Voting Time Off (VTO): Allowing employees to take
paid time off to vote. Compensation: $72-$77k Work Location:
Onsite/Hybrid in San Francisco, CA 94124 What Awaits You:? You'll
be embraced by a dynamic team of seasoned professionals who are
passionate about their field, which will support your personal and
professional growth. Additionally, we highly value work-life
balance and are committed to working collaboratively with you to
meet your professional endeavors. Are you ready to elevate your
career to new heights? At Bayview Hunters Point Foundation we're
not just offering a job we're offering an opportunity to be a part
of something bigger. Join our innovative and passionate team, where
your skills and ambitions will find the perfect place to flourish!?
Apply Now!Notice: All job descriptions are to be used as guides
only. They do not constitute contracts, commitments or promises of
any kind. Bayview Hunters Point Foundation reserves the right to
change, add, delete, upgrade or downgrade positions as dictated by
business necessity at any time with or without notice. Bayview
Hunters Point Foundation is a welcoming space for all, regardless
of race, color, religion, sex, sexual orientation, gender identity,
national origin, age, disability, genetic information, marital
status, veteran status, or any other characteristic protected by
applicable law. We strive to create a diverse and inclusive
workplace where all individuals feel valued, respected, and
empowered to bring their authentic selves to work. Candidates from
a diversity of backgrounds are strongly encouraged to apply.
Bayview Hunters Point Foundation is an Equal Employment Opportunity
Employer. Requirements:Compensation details: 72000-77000 Yearly
SalaryPI8c67fffb8918-31181-33762978
Keywords: Bayview Hunters Point Foundation, Fremont , Case Manager III (Rapid Rehousing), Executive , San Francisco, California
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